Is POLLO SUBSCRIPTION fraud?

• Subscription Fees: Users may have signed up for a recurring subscription plan which automatically charges them periodically.
• In-app Purchases: Charges could stem from making purchases within applications that utilize Pollo for transactions.
• Failed Payment Attempts: In some cases, subscribers reported being charged multiple times due to failed payment processes that eventually went through.
• Trial Period Charges: Charges may occur after a free trial period ends, if users did not cancel before the trial expiration.
• Hidden Fees: Some customers have noted unexpected fees associated with services that were not clearly disclosed during the purchase process.
• Multiple Accounts: Users might have forgotten about multiple accounts or subscriptions, leading to charges from a different profile.
• Service Upgrades: Upgrading to a higher tier of service can result in increased charges that users might not have anticipated.
• Automatic Renewals: Many services automatically renew subscriptions without prior notice, leading to unexpected charges.
• Refund Processing: Occasionally, users reported being charged while waiting for a refund to be processed, leading to confusion.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pollo.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pollo.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pollo.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.