What is "Pollo Regio Delivery"?
Pollo Regio is a restaurant chain that serves delicious grilled chicken and Mexican-style meals. They offer a subscription service where you can enjoy tasty food regularly without the hassle of ordering each time, which is why you might see a bill from them. It's perfect for anyone who loves their chicken and wants to make mealtime easier!
- Pollo Regio: This is the name of the restaurant or food business where the order was made.
- Delivery: This indicates that the order was delivered to the customer’s location, rather than picked up in-person.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Pollo Regio?
- Food Purchases: Customers often report charges related to meals they ordered, whether dine-in or takeout.
- Online Orders: Some users experience charges after placing online orders for delivery or pickup.
- Subscription Services: Charges may arise from any subscription options available for frequent customers, such as loyalty programs.
- Promotions: Users have mentioned being charged unexpectedly after signing up for promotional deals that require a payment method.
- Event Catering: Charges can occur from catering services customers have requested for events or large gatherings.
- Accidental Orders: Some individuals report multiple charges due to accidentally placing the same order more than once.
- Gift Cards: Purchases of gift cards can lead to charges if not fully utilized or incorrectly processed.
- App Fees: Users noticed charges associated with using the Pollo Regio app, such as delivery fees or service charges.
- Credit Card Holds: Some customers experienced temporary holds on their credit cards when placing orders, which may appear as charges.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the polloregio.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the polloregio.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with polloregio.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Pollo Regio Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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