Is PHG fraud?

• Membership fees: Customers often see monthly or annual charges for standard gym memberships.
• Personal training sessions: Charges may apply for personal training packages or individual sessions booked with trainers.
• Class fees: Additional fees might be charged for specialized classes or workshops not included in the standard membership.
• Personalized fitness plans: Some locations may charge for tailored fitness plans created by trainers.
• Merchandise purchases: Charges for branded apparel or fitness equipment bought at the gym can appear on bank statements.
• Annual fees: Some memberships include a one-time annual fee, which can be a surprise for customers.
• Late fees: Customers who miss payment deadlines may incur late fees, leading to unexpected charges.
• Upgrades or add-ons: Charges may occur for additional amenities, such as pool access or upgraded locker services.
• Cancellation fees: Some subscribers report being charged for cancellations before their contract officially ends.
• Failed payment attempts: Failed payments may result in additional charges or penalties on the account.
• Family plan fees: Families or groups joining may see additional charges for each added member under family or group plans.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the powerhousegym.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the powerhousegym.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with powerhousegym.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.