Is Preferred Soft Wash Services fraud?

• Subscriptions: Customers may subscribe to recurring services, leading to regular charges.
• One-time services: Charges for on-demand services like soft washing of roofs or exteriors can appear once the service is completed.
• Additional services: Customers might request extra services during an appointment that weren't included in the initial quote.
• Damage fees: If any property damage occurs during a service that requires additional repairs or services, customers could see unexpected charges.
• Change fees: Modifying or canceling scheduled services could incur charges depending on the timing and terms agreed upon.
• Late payment fees: Customers who delay payment for services rendered may be charged a late fee as per company policy.
• Promotional costs: Some customers report being charged for promotional upsells that weren't clearly outlined beforehand.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the preferredsoftwash.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the preferredsoftwash.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with preferredsoftwash.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.