Is Counseling Charge fraud?

• Subscription Fees: Customers may sign up for a monthly or annual subscription that automatically renews, resulting in recurring charges.
• Session Fees: Charges may occur for individual psychotherapy sessions that have been booked and confirmed by the client.
• Package Deals: Users might purchase a package of multiple therapy sessions at a discounted rate, leading to a lump sum charge upfront.
• Late Cancellation or No-Show Fees: Clients who cancel sessions late or do not show up may incur charges as part of the policy to compensate for missed appointments.
• Additional Services: Customers could be charged for supplementary services such as workshops, skill-building sessions, or specialized therapy formats.
• Material Purchases: Charges might stem from the purchase of workbooks, online resources, or other therapeutic materials recommended by their therapist.
• Insurance Processing Fees: If clients are dealing with insurance, there may be charges related to claims processing or co-payments not covered by insurance initially.
• Account Maintenance Fees: Some platforms may have administrative fees related to account management or access to specialized features.
• Miscommunication: Users may misunderstand billing terms or service agreements, leading to unexpected charges they did not anticipate.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the psychotherapyky.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the psychotherapyky.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with psychotherapyky.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.