Is PURESoul Fitness fraud?

• Subscription Fees: Customers may unknowingly sign up for a subscription when accessing services or promotions, leading to recurring charges.
• Trial Period Charges: After a free trial, some users report being charged automatically if they don't cancel in time.
• Service Transactions: Charges may stem from purchasing services such as fitness classes or personal training sessions.
• Equipment Purchases: Customers might see charges for equipment or merchandise ordered through the site.
• In-App Purchases: Users of mobile apps linked to Pure Soul report occasional charges from in-app features or content.
• Misunderstanding of Fees: Some users express confusion regarding fees associated with specific services, leading to unexpected charges.
• Account Management Fees: Certain account maintenance fees can appear if users fail to meet specific conditions or requirements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the puresoulff.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the puresoulff.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with puresoulff.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.