Is Pure Soul Wellness fraud?

• Subscriptions: Many users report charges related to monthly or recurring subscriptions that are not immediately clear at the time of sign-up.
• Purchases: Some customers mention charges after purchasing specific products or classes from Pure Soul that they may have forgotten about.
• Free Trials: Charges may occur after a free trial period ends, leading to automatic billing if not canceled in time.
• Services Used: Users have noted charges for services like personal training sessions or wellness packages that were booked and attended.
• Account Fees: There can be fees tied to account maintenance or upgrades that customers were unaware of initially.
• Transaction Errors: Some individuals report duplicate or erroneous charges that stem from technical issues during payment processing.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the puresoulff.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the puresoulff.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with puresoulff.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.