Is PureSoul fraud?

• Monthly Subscriptions: Customers may have signed up for a recurring subscription for fitness classes or nutritional plans and forgot to cancel before the billing cycle.
• One-Time Purchases: Charges can occur from one-time purchases such as workout gear, supplements, or digital content related to fitness products offered on the site.
• Trial Periods: Users who enrolled in a free trial period may see charges once the trial expires if they didn't cancel in time.
• Class Bookings: Booking fees for live fitness classes or sessions may lead to charges, especially if a customer fails to cancel within the stated timeframe for refunds.
• Inadvertent Sign-Ups: Some individuals might accidentally sign up for services or features that come with a cost due to unclear website navigation or misleading offers.
• Multiple Accounts: Users who have multiple accounts might not realize they’re being charged on a different account, leading to confusion about the charges.
• Renewals: Automatic renewal of memberships or services can lead to unexpected charges if users overlook the renewal policy.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the puresoulff.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the puresoulff.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with puresoulff.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.