Is PureSoulFF fraud?

• Subscription Services: Many users report being charged for recurring subscription plans they signed up for, whether it be for fitness classes, meal plans, or wellness services.
• Trial Conversions: Several users mentioned that they were automatically charged after a trial period ended, often without receiving clear communication about the transition.
• One-time Purchases: Customers might see charges related to one-time purchases, such as workout equipment, supplements, or merchandise.
• Class Pack Usage: Some users reported that charges came from purchasing class packs or individual classes that were used up, leading to additional fees if the balance was not monitored.
• Event Fees: Charges may also stem from special events or workshops that required a fee, which may not have been explicitly clear during registration.
• Membership Upgrades: Users have noted charges associated with upgrading to premium memberships with additional benefits, often without fully understanding the terms.
• Unintended Charges: There are reports of unexpected fees appearing due to system errors or billing issues, requiring customers to reach out for clarifications.
• Hidden Fees: Some customers highlighted additional charges that were not clearly stated upfront, such as processing or administrative fees associated with transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the puresoulff.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the puresoulff.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with puresoulff.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.