Is QUEST DESIGN fraud?

• Subscriptions: Users may have accidentally signed up for a subscription service which results in regular charges.
• In-app Purchases: Charges can occur due to purchases made within an app, often without clear notifications about the cost.
• Free Trials: Some customers might not be aware that free trials automatically convert to paid subscriptions if not canceled before the trial ends.
• Recurring Payments: Users may unwittingly authorize recurring payments for services that they forgot about.
• Service Fees: Charges may apply for additional services rendered, such as premium features or extended support.
• Marketplace Transactions: If a user participates in a marketplace (buying or selling), they might incur transaction fees.
• Account Upgrades: Upgrades to premium accounts can result in immediate charges that users may overlook during the process.
• Multiple Accounts: Customers may be charged for multiple accounts or profiles they created without realizing the implications.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the quest-design.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the quest-design.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with quest-design.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.