What is "RBC Rewards"?
RBC, or Royal Bank of Canada, is a financial services company that helps people with banking, investing, and managing their money. They offer different services like personal accounts, loans, mortgages, and credit cards, which might explain why you see charges from them on your statements. They also have a rewards program where you can earn points for purchases made with their cards, giving you more value for your spending!
- RBC: This stands for Royal Bank of Canada, the financial institution associated with the rewards program.
- Rewards: This refers to a loyalty program that gives you points or benefits for using your RBC account or credit card.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from RBC?
- Monthly Account Fees: Many users report charges related to monthly maintenance fees for various types of accounts, especially if they donât meet minimum balance requirements.
- Overdraft Fees: Charges can occur when spending exceeds the account balance, leading to overdraft fees.
- ATM Withdrawal Fees: Users may incur charges when using non-RBC ATMs, especially if they are located outside the country.
- Service Fees: Some transactions, such as wire transfers or check processing, may have associated fees.
- Subscription Services: Charges from third-party services tied to the account, like monthly subscriptions or memberships, can appear on statements.
- Foreign Transaction Fees: Users traveling outside Canada often report additional charges for transactions made in foreign currencies.
- Credit Card Purchases: Many customers see charges from purchases made with RBC credit cards, which may include interest or late fees if balances are not paid on time.
- Insurance Premiums: Charges related to policies taken out through RBC, such as life or home insurance, may appear on statements.
- Investment Fees: Customers investing through RBC may incur management or trading fees for their investment accounts.
- Transaction Taxes: Some fees may include taxes related to specific transactions, which can sometimes surprise users.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the rbc.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the rbc.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rbc.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
RBC Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"

.png)
Comments (0)