Is RB USA fraud?

• Subscriptions: Some users reported being automatically enrolled in subscription plans for regular deliveries of tea products, leading to recurring charges each billing cycle.
• One-time Purchases: Customers may see charges related to individual orders they placed on the website for tea or related merchandise.
• Free Trials: Users have mentioned signing up for free trials that converted into paid subscriptions without clear communication, resulting in unexpected charges.
• Shipping Fees: Charges for shipping may be added to orders, which could cause confusion if not explicitly stated during checkout.
• Account Management Fees: Some discussions indicated potential fees associated with maintaining an account or accessing exclusive content or deals.
• Promotional Offers: Users have occasionally been charged after redeeming promotional offers that have terms leading to subsequent charges if not canceled in time.
• Gift Cards: Purchases of gift cards or e-gift codes could also appear as charges on statements, causing some uncertainty about their origin.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rbteausa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rbteausa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rbteausa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.