Is RCN Cable fraud?

• Monthly Subscription Fees: Many customers report charges for their monthly internet and cable subscriptions with RCN.
• Equipment Rental: Users often see fees associated with renting equipment like modems or cable boxes.
• Installation Fees: Charges can arise from installation services for new customers or upgrade services.
• Special Promotions: Customers mention unexpected charges after promotional periods end, leading to higher rates.
• Pay-Per-View Purchases: Some users have found charges linked to pay-per-view events or movies that they may have forgotten to cancel.
• Late Fees: Charges can occur if payments are made after the due date.
• Service Upgrades: Changes to service packages often result in higher monthly charges.
• Additional Services: Charges for extra services like HD channels or premium channel packages can appear on bills.
• Taxes and Fees: Some customers report confusion over taxes and various fees that are included in their total bill.
• Equipment Replacement: Users have experienced charges when replacing lost or damaged equipment not covered by warranty.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rcn.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rcn.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rcn.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.