Is RCN Internet fraud?

• Monthly Subscription Fees: Many users reported recurring charges for their monthly internet or cable service subscription.
• Equipment Rental Fees: Charges for renting equipment such as modems and routers were frequently mentioned.
• Pay-Per-View Events: Customers sometimes incurred charges for ordering pay-per-view events without realizing.
• Premium Channel Subscriptions: Some users inadvertently subscribed to premium channels, leading to additional monthly fees.
• Installation Fees: Initial setup or installation services could result in one-time charges that customers may overlook.
• Late Payment Fees: Delayed payment for services often results in extra fees being added to their bill.
• Changes in Service Plans: Users noted that upgrading or downgrading service plans can lead to unexpected charges in the next billing cycle.
• Taxes and Fees: Various taxes and regulatory fees are often added to the monthly bill, surprising some customers.
• Promotional Offers Expiring: Users mentioned that promotional pricing ending can lead to a significant increase in monthly charges.
• Incidental Purchases: Some customers reported being charged for additional services or features they activated by accident.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rcn.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rcn.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rcn.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.