Is RELAY APP fraud?

• Subscription Fees: Users may be charged for a monthly or annual subscription plan for accessing premium features or services offered by Relay.
• In-App Purchases: Charges can arise from purchasing additional services, features, or credits directly within the app.
• Overage Charges: Some users report extra charges for exceeding usage limits on specific features or services.
• Currency Conversion Fees: International users noted that they faced additional charges due to currency conversion when billed from Relay's payment processing.
• Referral Bonuses: Users may see charges if they inadvertently activate a referral program that incurs a fee.
• Trial Period Transition: If users forget to cancel their trial subscription, they may be charged when the trial period ends.
• Customer Support Fees: A few users mentioned being billed for enhanced customer support or consultation services.
• Multiple Accounts: Users with multiple accounts might receive charges across different subscriptions or purchases, leading to confusion.
• Accidental Charges: Some experiences noted accidental clicks leading to unintended purchases or subscriptions.
• Family Sharing Charges: Users utilizing family sharing options may find charges linked to other family members’ purchases affecting their account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the relay.app via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the relay.app refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with relay.app, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.