Is RES Group fraud?

• Subscriptions: Many users report being billed for automatic renewals of subscription services they signed up for without fully understanding the terms.
• Trial Periods: Some customers mention getting charged after a free trial ended, often due to forgetting to cancel before the trial period expired.
• In-App Purchases: Charges can occur from purchases made within apps or games associated with RES services.
• One-Time Services: Users have noted charges for one-time services such as cloud storage or software downloads linked to their accounts.
• Account Mismanagement: Some people have experienced unexpected charges due to being logged into multiple accounts or sharing accounts with other users, leading to confusion over charge origin.
• Fraudulent Activities: There are reports of unauthorized charges made by third parties, where users did not recognize charges from RES as legitimate.
• Promotional Offers: Customers sometimes activate promotional offers that may include fees after an introductory period ends.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the res-group.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the res-group.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with res-group.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.