Is RESX NYC fraud?

• Subscription Fees: Many users report being charged for ongoing subscriptions they may have signed up for without fully understanding the terms.
• Service Charges: Users have noted unexpected charges for services like event bookings or reservations they might have made through the platform.
• In-App Purchases: Some customers mention being billed for additional features or upgrades within the app that they might have selected inadvertently.
• Trial Period Conversions: A number of complaints center on automatic charges transitioning from a trial period to a paid subscription after the trial ends.
• Cancellation Issues: There are reports of users attempting to cancel their services but still receiving charges due to the cancellation not being processed correctly.
• Multiple Charges: Users sometimes experience multiple charges for the same transaction due to double billing or glitch in the transaction process.
• Miscommunication: Some customers point out confusion over what they thought was a free service, leading to unexpected charges.
• Promotional Offers: Users have mentioned being charged after taking up a promotional offer without realizing the conditions that would lead to billing after the promotional period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the resx.nyc via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the resx.nyc refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with resx.nyc, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.