Is Rita's Frozen Custard fraud?

• Subscription Services: Some users may unknowingly sign up for subscription services related to promotions or loyalty programs.
• Regular Purchases: Frequent visitors might see recurring charges for regular purchases of ice or custard.
• Mobile App Usage: Charges might occur through the mobile app if users opt for delivery or online orders.
• Merchandise Purchases: Users may purchase branded merchandise, leading to additional charges.
• Gift Cards: Charges for gift card purchases can appear in customers' statements.
• Promotional Deals: Opting into promotional deals might lead to unexpected charges if not clearly outlined.
• Fees for Extras: Extra toppings or specialty items may incur additional fees not included in the base price of items.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ritasfranchises.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ritasfranchises.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ritasfranchises.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.