Is Riverside Resort fraud?

• Hotel Reservations: Customers may see charges for room bookings made directly through the Riverside Resort and Casino’s website.
• Food and Beverage Purchases: Charges for dining at restaurants and bars within the resort can appear on credit card statements.
• Gaming Activities: Players might be charged for casino chips, slot machine credits, or table game buy-ins.
• Event Tickets: Attendees can incur charges when purchasing tickets for shows, concerts, or special events hosted by the resort.
• Subscriptions to Rewards Programs: Some users report monthly fees for loyalty or membership programs that offer perks and discounts.
• Add-On Services: Charges for additional services like spa treatments, golf, or guided tours may also show up.
• Resort Fees: A standard fee may be assessed for amenities, including Wi-Fi, pool access, and fitness center use.
• Incidentals and Deposits: Holds placed on credit cards for incidentals (like room service or mini-bar use) can later lead to final charges.
• Third-Party Bookings: Users sometimes receive charges from third-party sites like Expedia or Booking.com when making reservations.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the riversideresort.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the riversideresort.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with riversideresort.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.