Is Riverside Spa fraud?

• Casino Games: Customers often report charges from playing slot machines or table games, with winnings and losses being processed through their accounts.
• Hotel Stays: Charges may appear for booking a room, including amenities like room service or spa treatments.
• Dining: Expenses incurred from on-site restaurants and bars, which can include food and drink charges, are commonly cited.
• Event Tickets: Charges for tickets to shows or events hosted at the resort are frequent reasons for unexpected charges.
• Membership Fees: Some users mentioned subscriptions or loyalty program fees that might be automatically charged.
• Gaming Purchases: In-app purchases for casino-related games may also lead to charges appearing unexpectedly.
• Deposit Holds: Temporary holds on funds during check-in for incidentals can reflect as charges until finalized.
• Cancellation Fees: Some users experienced charges due to cancellation policies when they fail to adhere to terms.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the riversideresort.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the riversideresort.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with riversideresort.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.