Is Rivet Payments fraud?

• Subscription Fees: Many users have reported automatic charges due to a monthly or annual subscription plan that they signed up for without fully understanding the terms.
• In-App Purchases: Charges may occur from purchases made within the app, such as additional features or services that require payment.
• Trial Expiration: Users who signed up for free trials might experience charges once the trial period ends, as the service automatically converts to a paid plan.
• Overage Charges: Some users mentioned being charged extra for exceeding usage limits, especially regarding AI processing or data queries.
• Account Upgrade: Upgrading to a higher tier of service can result in immediate charges that users may not have anticipated.
• Currency Conversion Fees: International users have noted additional charges due to currency conversion when processing payments.
• Family or Shared Accounts: Users in shared accounts might see unexpected charges due to purchases made by other account holders.
• Payment Method Issues: Some users have faced multiple charges due to failed transactions or recurring billing glitches.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rivet.ai via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rivet.ai refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rivet.ai, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.