Is Rivet Technologies fraud?

• Subscription Fees: Many users report being charged for monthly or annual subscription plans that may have been selected during sign-up or trial periods.
• Trial Conversions: Some customers mentioned that a free trial automatically converted into a paid subscription, leading to unexpected charges if not canceled in time.
• In-App Purchases: Users have noted being charged for additional features or enhancements within the app, which may not have been clearly communicated before the purchase.
• Service Fees: Charges may come from utilizing specific services provided by Rivet AI, such as advanced AI models or additional data processing.
• Billing Errors: A few customers experienced billing discrepancies, resulting in extra charges that required contacting customer support for resolution.
• Multiple User Accounts: Users have reported accidental subscription sign-ups on multiple accounts, leading to multiple charges without realization.
• Currency Conversion Fees: For international users, charges may appear higher due to conversions from other currencies or bank processing fees.
• Renewal Notifications: Some users did not receive adequate reminders about upcoming renewals, causing charges to occur without their knowledge.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rivet.ai via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rivet.ai refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rivet.ai, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.