Is Roti Chai London fraud?

• Meal Purchases: Customers may see charges from Roti Chai for individual meal orders or takeout services they have requested.
• Subscription Services: Some users have reported charges related to meal subscription plans, where regular payments are automatically deducted for ongoing food delivery services.
• Delivery Fees: Charges may also include delivery fees associated with bringing the food to the customer's specified location.
• Service Charges: Customers might incur additional service charges that apply to online orders or special requests made during the ordering process.
• Cancelled Orders: In some cases, users mentioned being charged for cancelled orders if they did not cancel within a specific time frame or if cancellation policies were unclear.
• Promotional Charges: Users have noted charges related to promotional campaigns that may have been automatically applied without explicit acknowledgment at the time of order.
• Multiple Orders: Customers might confuse multiple orders made in a short time frame, leading to unexpected bulk charges on their statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rotichai.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rotichai.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rotichai.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.