Is ROXIE MEDIA fraud?

This article and service are not officially affiliated with roxie

The Guide to Understanding Why You Were Charged By “ROXIE MEDIA” and What To Do About It (roxie.net)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "ROXIE MEDIA"?

Roxie is a user-friendly platform that helps you manage subscriptions and bills effortlessly. They offer services like tracking your recurring payments, setting reminders, and keeping all your billing info in one place. If you see a charge from Roxie, it’s likely for a subscription you signed up for, or maybe a service they help you manage. It's all about making your financial life simpler!

ROXIE MEDIA: The name of the business or service you made a purchase from.
TRANSACTION DATE: The date when the purchase happened.
AMOUNT: The total cost you were charged for the purchase.
TRANSACTION TYPE: The kind of transaction, such as a purchase or subscription.
REFERENCE NUMBER: A unique identifier for this specific transaction, which can help in tracking or referencing it later.
LOCATION: The place where the transaction took place, if applicable.
MASKED ACCOUNT NUMBER: The first part of your card or account number is hidden for security, showing only the last four digits.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from roxie?

Subscription Fees: Customers may be charged if they signed up for a subscription plan that automatically renews after a trial period.
One-time Purchases: Charges may occur for any individual services or products purchased through the Roxie platform.
Usage-Based Charges: Customers could see charges based on their usage of specific services, like video streaming or downloads.
Account Upgrades: Upgrading to a premium account or additional features may result in additional fees.
Trial Conversions: Negative feedback from users often involves inadvertently being charged after a free trial ends without clear communication.
Family or Group Plan Charges: Users on a shared family plan may have charges from additional members using the service.
Inactivity Fees: Some users have mentioned unexpected charges due to inactivity or failure to cancel before the billing cycle.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the roxie.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the roxie.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with roxie.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

roxie Customer Service Info

If you need assistance, here's how you can get in touch with roxie's support team.

Phone

The phone is not available.

support@roxie.net

Site

https://roxie.net/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from roxie show up?

ROXIE.NET ROXIE ROXIE DDA ROXIE PAYMENT ROXIE SUBSCRIPTION ROXIE ONLINE ROXIE SERVICE FEE ROXIE TECH ROXIE APP ROXIE TRANSACTION ROXIE MERCHANT ROXIE DIGITAL

The Easiest Way to Cancel roxie

If you're frustrated trying to cancel your subscription, membership, or bill from roxie—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.