Is RTI fraud?

• Subscription Services: Customers might see charges for regular subscription fees if they signed up for a service like data access or premium content.
• Online Purchases: Charges can result from one-time purchases made on the RTI platform, such as reports or downloadable content.
• Trial Period Charges: Users who opted for a free trial may be charged if they didn’t cancel before the trial period ended.
• Automated Renewals: Some subscriptions may automatically renew unless explicitly canceled, leading to unexpected charges.
• Account Upgrades: Upgrading to a different service tier might trigger charges for the new plan.
• Service Fees: Additional fees could apply for specific services or features that are not included in the basic subscription.
• Multiple Accounts: Users with multiple accounts might confuse charges if they forget about other subscriptions or services linked to different accounts.
• Shared Accounts: Charges may appear from accounts shared among family or colleagues, leading to unexpected expenses for individual users.
• Inactivity Fees: Some services may charge users if a certain level of activity is not maintained.
• Refunds or Adjustments: Some users reported unexpected charges related to refunds or adjustments that weren't communicated properly.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rti.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rti.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rti.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.