Is RTLEquipment fraud?

• Subscription Services: Many users reported that they unintentionally signed up for recurring subscriptions which resulted in monthly charges.
• One-Time Purchases: Charges could originate from specific equipment rentals or purchases made by the users through the site.
• Added Fees: Users noted that additional fees for processing or damages might have been added after transactions were completed, leading to unexpected charges.
• Free Trial Conversions: Some customers mentioned that they forgot to cancel free trials, causing their accounts to be charged once the trial period ended.
• Service Usage Fees: Expenses could stem from using equipment or services beyond the initially agreed-upon terms or limits.
• Account Mismanagement: Instances were reported where users were charged for services linked to accounts they no longer actively manage.
• Family or Shared Accounts: In shared accounts, charges may arise from other users' activities, which can lead to confusion and unrecognized fees.
• Currency Conversion Fees: Some users experienced extra charges due to currency conversion when making purchases in a different currency.
• Fraudulent Transactions: There were cases where users were charged due to unauthorized access or mishandling of their billing information.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rtlequipment.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rtlequipment.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rtlequipment.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.