Is RPE Equipment fraud?

• Product Purchases: Customers may receive charges for items bought through the Russo Power Equipment website, including lawn care equipment and accessories.
• Subscription Services: Some users reported signing up for maintenance or warranty plans that result in periodic charges.
• Shipping Fees: Charges may include shipping costs associated with delivery of purchased items, which can be significant depending on the size and weight of the equipment.
• Restocking Fees: If customers return equipment, they might encounter restocking fees that are deducted from refunds.
• Service Fees: Some users mentioned charges incurred from service or repair work performed on their equipment by Russo Power Equipment.
• Membership Fees: For customers enrolled in loyalty programs or memberships, regular fees may apply.
• Automatic Renewals: Users may unintentionally agree to auto-renew memberships or subscriptions, leading to unexpected charges.
• Taxes: Depending on the location, applicable sales taxes could also add to the total charges seen on customer statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the russopower.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the russopower.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with russopower.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.