Is Sales Genie fraud?

• Free Trial Conversion: Many users report being charged after a free trial period ends, as the subscription automatically converts to a paid plan unless canceled beforehand.
• Subscription Fees: Some customers mention ongoing charges from monthly or annual subscriptions that were not remembered or realized.
• Additional Services: Charges for extra services or features that were added, such as enhanced lead lists or CRM integrations, can lead to unexpected billing.
• Account Usage Fees: Certain accounts may incur charges based on usage limits being exceeded, such as a higher volume of leads downloaded than allowed in a plan.
• Inadvertent Purchases: Users have cited accidental purchases when navigating the website or during promotional offers, leading to unforeseen charges.
• Multiple Accounts: Confusion between multiple accounts can cause users to be billed twice, as they may not remember which account they signed up with.
• Renewal of Services: Automatic renewal of certain services or plans without adequate notice can result in users seeing charges unexpectedly.
• Failure to Cancel: Some customers report issues with the cancellation process, where they believed they had canceled but were still billed.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the salesgenie.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the salesgenie.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with salesgenie.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.