Is Sanctuary Home Decor Online fraud?

• Subscription Services: Customers may sign up for a subscription which automatically charges them on a recurring basis.
• Single Purchases: Charges can occur for individual items bought directly from the website, including furniture and decor items.
• Shipping Fees: Additional charges may apply for shipping, especially if items are large or require special handling.
• Cancellation Fees: If a customer cancels an order after a certain point, they might incur a cancellation fee.
• Return Shipping Costs: If a product is returned, customers may be responsible for covering return shipping costs, which can result in charges.
• Upgrade Fees: Customers may opt for premium services or upgrades that come with additional costs.
• Service Charges: Installation or assembly services requested during the purchasing process can lead to added fees.
• Trial Period Conversion: If a customer signs up for a trial period and does not cancel before it ends, they may be charged for a full subscription.
• Automatic Renewals: Services or subscriptions that automatically renew without noticeable notification can result in unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sanctuaryhomedecor.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sanctuaryhomedecor.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sanctuaryhomedecor.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.