Is SR Movie Tickets fraud?

• Subscription Fees: Customers might sign up for a monthly membership or subscription service for discounted tickets or exclusive access to certain events, resulting in recurring charges.
• Ticket Purchases: Charges may stem from purchasing tickets online or through an app, including additional fees for booking online.
• Concessions and Extras: Charges can occur from buying food and drinks at the cinema, including premium upgrades like large popcorn or special combos.
• Special Events: Attendance at private screenings or special events can lead to separate charges, which may not be clearly communicated during purchase.
• Online Fees: Customers may notice service or convenience fees added to their total during the online purchasing process, which could be unexpected.
• Account Updates: Some users report charges due to updates or renewals on related services, such as gift cards or loyalty programs.
• Incorrect Billing: Mistakes in the billing process can lead to unauthorized charges for some customers, prompting disputes and clarifications.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the santarosacinemas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the santarosacinemas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with santarosacinemas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.