Is SBBI fraud?

• Room Bookings: Customers may see charges for the price of their room stay, including any applicable taxes or fees.
• Cancellation Fees: If a reservation is canceled outside the specified cancellation policy timeframe, customers might incur a charge.
• Additional Services: Charges could arise from optional services such as late check-out, in-room dining, or spa treatments.
• Security Deposits: A temporary hold or charge might be placed as a security deposit upon booking, which may appear as a charge on statements.
• Subscription Services: Users might mistakenly enroll in a subscription or loyalty program, resulting in recurring charges.
• Upgrade Fees: If a guest opts for an upgraded room or additional features (like premium amenities), these can lead to added charges.
• Cleaning Fees: Some users report extra charges for cleaning if the accommodation was left in poor condition or not cleaned per policy.
• Event Fees: Participation in special events or activities hosted by the inn might incur additional charges.
• Processing Errors: In some cases, a double charge could occur due to a processing error, leading to unexpected charges appearing on a customer's statement.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the savannahbnb.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the savannahbnb.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with savannahbnb.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.