Is SAYS SUBSCRIPTION fraud?

This article and service are not officially affiliated with Says

The Guide to Understanding Why You Were Charged By “SAYS SUBSCRIPTION” and What To Do About It (says.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "SAYS SUBSCRIPTION"?

Says.com helps you manage and track all your subscriptions in one place. They make it easy to see where your money is going each month, like to streaming services or apps, so there are no surprises on your bills. If you notice a charge from them, it's likely related to a subscription you've signed up for through their platform.

SAYS: Indicates the type of transaction related to the service or subscription.
SUBSCRIPTION: Refers to a recurring payment made for a service, suggesting that you are enrolled in an ongoing plan, like streaming services or monthly memberships.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Says?

Subscriptions: Customers may sign up for a trial or paid subscription for services, which can lead to recurring charges if not canceled on time.
In-App Purchases: Users might purchase features, credits, or premium content within the platform, leading to unexpected charges on their accounts.
Rentals or Licenses: Charges may arise from renting content or licensing products that are time-sensitive or subscription-based.
Transaction Fees: Some users report additional fees for transactions or services, especially if they involve a payment processing service.
Account Upgrades: Users upgrading their accounts to access more functionalities may notice higher charges.
Multiple Accounts: Users may not realize they have multiple accounts that could lead to duplicate charges for similar services.
Unintentional Purchases: Some customers have accidentally purchased items due to unclear pricing or misleading information.
Promotional Offers: Limited-time promotional offers might lead to charges once the promotional period ends, and users are automatically rolled into a regular plan.
Custom Services: Charges can arise from custom services that users ordered without fully understanding the costs involved.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the says.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the says.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with says.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Says Customer Service Info

If you need assistance, here's how you can get in touch with Says's support team.

Phone

The phone is not available.

support@says.com

Site

https://says.com/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Says show up?

SAYS.COM-PURCHASE 1PASSWORD-SAYS-TRANSACTION SAYS-SUBSCRIPTION-FEE SAYS-DDA-POS-TRANSACTION SAYS-PAYMENT-RECEIVED SAYS.COM-ONLINE-PAYMENT SAYS-SERVICE-CHARGE SAYS-MEMBER-FEE SAYS.COM-RECURRING-CHARGE SAYS.COM-APP-CHARGE SAYS-COMMERCE-FEE SAYS-DDA-SUBSCRIPTION

The Easiest Way to Cancel Says

If you're frustrated trying to cancel your subscription, membership, or bill from Says—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.