Is Scoops and Brew fraud?

• Monthly Subscriptions: Customers may subscribe to a monthly service for ice cream delivery or other products, leading to recurring charges.
• One-Time Purchases: Transactions for items like ice cream, merchandise, or coffee can result in charges that customers might forget about.
• Delivery Fees: If ordering for delivery, additional fees may apply that customers notice later on their statements.
• Membership Fees: Some users report being charged for a loyalty program that includes annual or monthly fees.
• Promotions or Trials: Signing up for a trial period for a service might automatically convert into a paid subscription without clear notification.
• Cancellations Not Processed: Users have mentioned that they intended to cancel their subscriptions but were still charged due to miscommunication or technical issues.
• Erroneous Charges: Mistakes in billing can happen, leading to unexpected charges that may take time to resolve.
• Gift Cards: If sending or receiving gift cards, there can be associated fees that might be charged at the time of purchase.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the scoopsandbrew.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the scoopsandbrew.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with scoopsandbrew.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.