What is "ScrapeHero"?
ScrapeHero is a company that helps businesses collect and organize data from websites easily. They offer subscription plans that let you access their services for scraping and managing data without needing technical skills. If you see a charge from them, it's likely for a monthly fee for using their data services to support your projects.
- ScrapeHero: The merchant name or company identifier, which tells you who you made the purchase from.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from ScrapeHero?
Data Purchases: Some customers may incur charges for purchasing specific datasets or data packages provided by ScrapeHero.
API Usage: Charges can occur based on the volume of API requests made by the user, which may exceed any free tier limits.
Overage Charges: If users exceed their allotted scraping limits, they could face additional fees for overages.
Service Upgrades: Users upgrading to a higher tier of service or package could see increased charges as a result.
Consultation Services: Fees may arise for any consultation services or custom scraping solutions requested by users.
Account Management Fees: Some users may be charged for specific account management features or tools not included in the basic package.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the scrapehero.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the scrapehero.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with scrapehero.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
ScrapeHero Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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