Is ScrapeHero Services fraud?

• Subscription Fees: Users may be charged regularly for maintaining an active subscription that provides access to ScrapeHero’s services.
• Pay-As-You-Go Plans: Charges may occur based on usage, where users pay for the scraping tasks they perform, leading to varying costs depending on the volume of data accessed.
• Data Storage Costs: If users opt for data storage options after scraping, fees may apply for data being stored on ScrapeHero's servers.
• Additional Features: Costs can arise from using advanced features or tools that are not included in the basic subscription plan, such as enhanced data processing.
• API Access Fees: Charges may result from using the API for automated tasks beyond a free tier limit or for premium API capabilities.
• Team Plan Charges: Businesses using team plans may face charges for additional users beyond the included number.
• Out-of-Band Charges: Some users reported unexpected fees when utilizing additional services or changing service tiers without clear communication.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the scrapehero.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the scrapehero.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with scrapehero.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.