Is Sectigo fraud?

• Renewal of SSL Certificates: Many users report charges when their SSL certificates automatically renew without notification, leading to unexpected billing.
• Domain Registration Fees: Customers may see charges associated with domain purchases or renewals that they made through Sectigo's services.
• Subscription Services: Some users have subscriptions to Sectigo’s services, such as security products or website monitoring, which incur regular fees.
• Upsell or Add-on Features: Charges can result from opting into additional services or features that enhance existing products.
• Trial Conversions: Users who sign up for a free trial may accidentally be billed when the trial period ends unless canceled in time.
• Domain Transfers: Users reported charges related to transferring domains to or from Sectigo, especially if this process involves a renewal.
• Miscommunication: Some complaints arise from lack of clarity about service costs during the purchasing process, leading to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sectigo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sectigo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sectigo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.