Is SheenLa Subscription fraud?

• Subscription services: Some users reported being automatically enrolled in subscription plans during their purchases, leading to recurring charges.
• Unintended purchases: Customers have mentioned accidental purchases due to unclear navigation on the site or not properly reviewing their order before confirmation.
• Free trials: Users noted signing up for free trials that automatically transitioned into paid subscriptions without adequate reminders or consent.
• Multiple items in cart: Some complaints highlighted that when checking out, multiple items were inadvertently added to the cart, resulting in higher-than-expected charges.
• Shipping and handling fees: Additional charges for shipping and handling sometimes surprised users, leading to a discrepancy between the advertised price and the final charge.
• Currency conversion fees: International customers reported unexpected charges due to currency conversion when purchasing in a different currency.
• Account issues: Several users experienced charges for accounts that were not properly deactivated, leading to unintended transactions months after initial sign-up.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sheen.la via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sheen.la refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sheen.la, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.