Is SilverDiner fraud?

The Guide to Understanding Why You Were Charged By “SilverDiner” and What To Do About It (silverdiner.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "SilverDiner"?

Silver Diner is a fun diner-style restaurant that serves delicious meals made from fresh ingredients! They offer a subscription option called 'Diner Rewards,' which lets you earn points when you dine, helping you save money on future visits. If you see a charge from Silver Diner on your bill, it’s likely from your dining experience or your Diner Rewards subscription.

SilverDiner: The name of the restaurant or business where you made your purchase.
01: The date of the transaction, usually represented in a specific format.
12:34: The time of the transaction, showing when you made your purchase.
POS: Point of Sale, which indicates the location or system where the payment was made.
PUR: Purchase, meaning it’s a transaction where you exchanged money for goods or services.
ABCD1234: A unique identifier for this specific transaction. It helps in tracking your purchase.
MAIN ST: The street address of SilverDiner, giving details about where it’s located.
XXXXXXXXXXXX: Part of your card number that is hidden for your security, showing that the payment was made using a card.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Silver Diner?

Online Orders: Customers may see charges for food items ordered through the Silver Diner website or app.
Delivery Services: Charges may come from third-party delivery services partnered with Silver Diner.
Membership Subscriptions: Some users reported charges related to subscription services for perks or discounts.
Promotions and Deals: Participation in promotional deals might lead to unexpected charges if conditions were not fully understood.
Events or Special Offers: Some diners might charge for special events like holiday meals or promotions.
Misunderstood Add-Ons: Charges may arise from add-ons or upgrades that were not clearly communicated during the ordering process.
Incorrect Billing: Users experienced billing errors leading to unexpected charges on their accounts.
Cancellations and Fees: Fees may be applied for cancellations of orders within certain time frames.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the silverdiner.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the silverdiner.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with silverdiner.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Silver Diner Customer Service Info

If you need assistance, here's how you can get in touch with Silver Diner's support team.

Phone

1-888-757-2000

guestservices@silverdiner.com

Site

https://silverdiner.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Silver Diner show up?

SILVER DINER SILVER DINER 123 MAIN ST SILVDINER 123 MAIN ST SILVERDNR SILVER DINER RESTAURANT SILVER DINER ONLINE SILVER DINER PAYMENT

The Easiest Way to Cancel Silver Diner

If you're frustrated trying to cancel your subscription, membership, or bill from Silver Diner—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.