Is SMB Group Payment fraud?

• Subscriptions: Many users reported being charged for recurring subscriptions they may not have intended to sign up for, often due to pre-checked boxes during the signup process.
• Free Trials: Customers mentioned difficulties canceling free trial periods, leading to unexpected charges once the trial ended.
• In-app Purchases: Users noted charges related to in-app purchases they forgot about or didn’t realize they were making.
• Service Fees: Some have encountered unexpected service fees for using certain features or services offered by SMBs Group.
• One-time Purchases: Individuals often reported charges from one-time purchases they made without being fully aware of all applicable fees.
• Inactive Accounts: Charges for accounts that remained inactive for an extended period but still incurred maintenance fees.
• Account Upgrades: Users experienced charges after inadvertently upgrading their accounts during promotional events or through notifications.
• Bundled Services: Some customers received charges associated with bundled services that included products they didn’t actively choose.
• Unauthorized Transactions: A number of users reported suspicious charges they believed were unauthorized, resulting in confusion regarding the source of the transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smbs-group.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smbs-group.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smbs-group.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.