Is SMBS Group fraud?

• Subscriptions: Many users report charges related to recurring subscriptions they may have signed up for, which could include monitoring services or software tools.
• Free Trials: Users often mention that they forgot to cancel free trials, leading to auto-renewal charges.
• Proximity Alerts: Some services providing location-based alerts might charge users based on their usage.
• Service Fees: Charges can also arise from service fees for specific transactions or services provided during the subscription period.
• Inadvertent Sign-Ups: Users have shared experiences of unintentionally signing up for services while browsing online, leading to unexpected charges.
• Account Sharing: Several threads indicate that users who share accounts with friends or family may encounter charges they weren’t directly aware of.
• Trial Extensions: Some users reported that they agreed to extend trials or services and subsequently received charges.
• Promotions and Discounts: Confusion over promotional pricing leading to higher charges after the promotion ends has been a common issue.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smbs-group.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smbs-group.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smbs-group.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.