Is SMBS Online fraud?

• Subscriptions: Customers may be charged for recurring subscription services without realizing they signed up, especially if the offering includes a free trial that converts to a paid plan automatically.
• In-app Purchases: Charges can stem from additional features or services accessed within applications associated with smbs.
• Membership Fees: Users might incur charges related to premium memberships or exclusive access services that they have subscribed to.
• Service Fees: There may be charges for specific services utilized, such as consults or transactions, that were explicitly or implicitly agreed upon.
• Multiple Accounts: Customers may forget about multiple accounts, leading to unexpected charges from a lesser-used account.
• Expired Trials: Users might not notice when a free trial period ends, resulting in unexpected charges once the trial concludes.
• Family Plans: Charges can arise from being added to someone else's family plan and not realizing the implications.
• Accidental Purchases: Some customers report unintentional purchases due to user interface design that is not intuitive.
• Billing Errors: There are instances of users facing billing errors where they are charged incorrectly for services not rendered.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smbs.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smbs.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smbs.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.