Is SMBS Services fraud?

• Subscriptions: Customers may be signed up for recurring payments, such as monthly or yearly subscriptions for services they might have forgotten about.
• Trial Periods: Some users report being charged after a trial period ended, often without clear communication about when the trial would end.
• Purchases: Charges can stem from one-time purchases of products or services on the smbs platform.
• Service Fees: Some users noted additional service fees for transactions or usage of certain features.
• Penalty Charges: Charges related to late fees or penalties for not meeting service terms have been reported.
• Family or Shared Accounts: Users may receive charges from shared accounts where other family members have made purchases.
• Miscommunication: Customers sometimes report being charged for services that they believed were free or had a different pricing structure.
• Auto-Renewal: Many subscriptions might automatically renew unless specifically canceled, leading to unexpected charges.
• Promotional Offers: Some users noted charges after accepting promotional offers that led to unintentional subscription enrollments.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smbs.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smbs.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smbs.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.