Is Smokey Jo's BBQ fraud?

• Subscriptions: Customers may have signed up for a recurring subscription service, which results in regular charges.
• One-time Purchases: Users might see charges related to single purchases they made, such as products or special services.
• Trial Period Conversions: Some users reported being charged after a free trial period ended, converting into a paid subscription without explicit notice.
• Service Fees: Charges might include fees for additional services or expedited shipping that customers didn't initially notice.
• Account Upgrades: Customers could be charged for upgrading their accounts, either knowingly or due to confusion over service offerings.
• Payment Processing Issues: Some users reported double charges due to errors in payment processing during checkout.
• Family or Shared Accounts: Charges may be incurred from shared accounts, where other users made purchases without directly informing the account holder.
• Promotions or Add-ons: Customers noted being charged for add-ons or upsells that were added during the ordering process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smokeyjos.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smokeyjos.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smokeyjos.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.