Is SMOKEY JOS BBQ fraud?

• Subscriptions - Many users report being charged for recurring subscriptions that they may have signed up for, whether intentionally or unintentionally.
• One-time Purchases - Charges from Smokey Jo's may arise from one-time purchases made on their website, such as merchandise or services.
• Trial Periods - Customers have mentioned being charged after a trial period ended, despite an expectation of cancellation prior to the charge date.
• Add-on Services - Additional services related to a purchase can lead to unexpected charges, as users may forget they opted in for extras.
• Free Samples - Some users experienced charges after requesting free samples, claiming they were automatically enrolled in a subscription.
• Account Management Fees - Certain experiences indicate fees for account management or maintenance that customers were unaware of at the time of signing up.
• Promotional Deals - Confusion over promotional deals leading to hidden fees that customers didn’t anticipate has also been reported.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smokeyjos.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smokeyjos.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smokeyjos.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.