Is SONGTIVE MUSIC fraud?

• Subscription Fees: Users may be charged for monthly or annual subscriptions which provide access to premium features.
• In-App Purchases: Charges may occur for purchasing individual songs, licenses, or additional features within the app.
• Trial Period Transition: Customers who sign up for a free trial may be charged automatically once the trial period expires unless they cancel beforehand.
• Unauthorized Transactions: Some users have reported unexpected charges due to what they believe are unauthorized transactions, possibly linked to shared accounts.
• Currency Conversion Fees: International users might encounter additional charges due to currency conversion when transactions are processed.
• Service Fees: Charges could arise from fees associated with using certain services or features that are not included in the basic plan.
• Change in Terms of Service: Users have noted that changes in subscription terms or fees can result in higher charges than anticipated.
• Multiple Devices: If using the service on multiple devices under the same account, charges may apply unexpectedly based on different usage terms.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the songtive.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the songtive.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with songtive.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.