Is SR Foods fraud?

This article and service are not officially affiliated with Southern Roots

The Guide to Understanding Why You Were Charged By “SR Foods” and What To Do About It (southernrootsfoods.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "SR Foods"?

Southern Roots is all about bringing fresh, tasty goodies right to your door. They offer subscription boxes filled with delicious southern-inspired foods, so you can explore new flavors each month! If you see a charge from them, it's likely for your subscription or a one-time yummy treat you ordered. They make it easy to enjoy quality meals without the hassle.

SR Foods: The name of the store or company where the purchase was made.
Transaction Type: Refers to the specific action taken, like buying food.
Date: The date when the transaction occurred.
Amount: The total cost of the items purchased.
Location: The city or area where the store is located.
Payment Method: How you paid, like with a credit card or cash.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Southern Roots?

Subscriptions: Many customers report being charged for subscription services they may not have intended to sign up for, leading to recurring charges each month.
One-time Purchases: Users often mention charges related to specific orders placed for products, including food items or bundles available on the site.
Shipping Fees: Charges may include additional shipping costs that are added at checkout, which can sometimes be higher than expected.
Account Management Fees: Some users have experienced charges for account management or setup fees when registering for services or special features.
Trial Periods: Customers have shared experiences of being charged after a trial period ended without their notice, especially if they forgot to cancel.
Unintentional Add-Ons: Charges can arise from inadvertently selecting add-ons or extra items during the ordering process.
Promotional Offers: Some users noted charges tied to promotional offers that may lead to hidden fees if not read closely during checkout.
Gifting Options: Charges may occur if customers purchased gift cards or gift items, which can add unexpected costs to the account.
Membership Fees: Users discussed experiencing charges related to membership programs that provide discounts but require an upfront fee.
Service Features: Charges for added services, such as expedited shipping or special handling, can lead to higher-than-expected costs.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the southernrootsfoods.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the southernrootsfoods.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with southernrootsfoods.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Southern Roots Customer Service Info

If you need assistance, here's how you can get in touch with Southern Roots's support team.

Phone

The phone is not available.

support@southernrootsfoods.com

Site

https://southernrootsfoods.com/pages/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Southern Roots show up?

SOUTHERNROOTSFOODS SR FOODS SOUTHERN ROOTS SRF-SUPPLY SOUTHERN ROOTS FOODS SRF-MERCHANT SR-FOOD-ORDER SOUTHERNR-FD SRF-PURCHASE SOUTHERNR-FOODS SOUTHERNR-SHOP

The Easiest Way to Cancel Southern Roots

If you're frustrated trying to cancel your subscription, membership, or bill from Southern Roots—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.