Is Southern Roots LLC fraud?

This article and service are not officially affiliated with Southern Roots

The Guide to Understanding Why You Were Charged By “Southern Roots LLC” and What To Do About It (southernrootsfoods.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Southern Roots LLC"?

Southern Roots is all about bringing you delicious, Southern-inspired foods right to your door. They offer a subscription service that delivers tasty meals and snacks, so you can always enjoy a taste of the South without the hassle of shopping. If you see a charge from them, it’s likely for your subscription that keeps those flavors coming your way!

SOUTHERN ROOTS: The name of the business where the transaction took place.
LLC: Stands for Limited Liability Company, which is a type of business structure that protects the owners' personal assets.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Southern Roots?

Monthly Subscriptions: Customers may sign up for a subscription service which automatically charges them each month for meal kits or related products.
One-Time Purchases: Charges can appear due to one-time orders made for specific meal kits or food items.
Shipping Fees: Additional charges might be related to shipping fees associated with their purchases.
Gift Cards: Buying or redeeming gift cards can also lead to charges on customers’ accounts.
Additional Services: Customers who have opted for add-on services or specialty items may notice extra charges on their bills.
Account Changes: Modifications to subscription plans or service agreements can lead to updated charges that customers might not expect.
Promotional Offers: Some users might see charges related to promotional offers that were not clearly outlined during the signup process.
Free Trials: Enrolling in a free trial that converts to a paid subscription without cancellation may result in unexpected charges.
Auto-Renewal: If auto-renewal is enabled on subscriptions, customers may see charges once the period ends.
Failed Payment Attempts: Users might experience multiple charges if a payment fails and is retried according to the company’s billing practices.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the southernrootsfoods.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the southernrootsfoods.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with southernrootsfoods.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Southern Roots Customer Service Info

If you need assistance, here's how you can get in touch with Southern Roots's support team.

Phone

The phone is not available.

support@southernrootsfoods.com

Site

https://southernrootsfoods.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Southern Roots show up?

SOUTHERNROOTSFOODS SRF PURCHASE SOUTHERN ROOTS SRF TRANSFER SOUTHERNROOTS SRF ONLINE ORDER SOUTHERNROOTSFOODS.COM SOUTHERN ROOTS FOODS SRF FOOD ORDER SOUTHERN ROOTS PURCHASE

The Easiest Way to Cancel Southern Roots

If you're frustrated trying to cancel your subscription, membership, or bill from Southern Roots—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.