Is SouthernRoots fraud?

This article and service are not officially affiliated with Southern Roots

The Guide to Understanding Why You Were Charged By “SouthernRoots” and What To Do About It (southernrootsfoods.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "SouthernRoots"?

Southern Roots is all about delivering fresh, delicious Southern-inspired meals right to your door! They offer subscription plans so you can get your favorite foods regularly without the hassle. If you see a charge from them, it's likely for your meal subscription or one-time order. Perfect for those who love tasty Southern cooking but want to skip the shopping!

SouthernRoots: The name of the business or store where you made a purchase.
TRANSACTION: This indicates that money was exchanged for goods or services.
PURCHASE: This shows that you bought something during this transaction.
STREET ADDRESS: The physical location of the business where the transaction took place.
AMOUNT: The total cost of your purchase, which could be seen in the transaction record.
PAYMENT METHOD: This specifies how you paid for your purchase, such as using a credit card or debit card.
CARD NUMBER: A masked or partially shown version of your credit or debit card number for security purposes.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Southern Roots?

Subscription Fees: Customers may see recurring charges if they signed up for a subscription service that delivers products regularly.
One-Time Purchases: Any direct orders for products might result in a charge, especially if the customer forgot they made an order.
Trial Period Charges: Some users reported being charged after the trial period ended, indicating an automatic conversion to a paid subscription.
Shipping Fees: Additional costs can arise from shipping and handling charges added to orders.
Hidden Fees: Customers have mentioned unexpected fees that were not clearly communicated during the purchasing process.
Service Fees: Charges might appear for special services related to custom orders or added features.
Account Upgrades: Upgrading to a premium account can lead to increased charges.
Promotions Gone Wrong: Misunderstandings related to promotions or discounts could result in charges higher than expected.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the southernrootsfoods.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the southernrootsfoods.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with southernrootsfoods.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Southern Roots Customer Service Info

If you need assistance, here's how you can get in touch with Southern Roots's support team.

Phone

The phone is not available.

support@southernrootsfoods.com

Site

https://southernrootsfoods.com/pages/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Southern Roots show up?

SOUTHERNROOTS SOUTHERN ROOTS SR FOOD LLC SR FOODS SO ROOTS SRD FOOD SOUTHERN ROOTS FOODS SOUTHERNR FOOD SOUTHRN RTS SOUTHERN RTS LLC

The Easiest Way to Cancel Southern Roots

If you're frustrated trying to cancel your subscription, membership, or bill from Southern Roots—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.