Special.com is a subscription-based service that helps you manage your online purchases and memberships in one place. They simplify your billing process, ensuring that you are informed about what you're paying for each month. You might see charges from them if you're using their services to track or manage your subscriptions.
- SPECIAL: This indicates that the transaction involves a unique or specific type of service or product.
- MERCHANT: Refers to the business or company where the purchase was made.
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Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Special.com?
- Subscription fees: Customers may be charged for monthly or annual subscriptions they signed up for, sometimes unintentionally.
- Free trial conversion: Many users report being charged once a free trial period ends if they did not cancel in time.
- In-app purchases: Charges can occur due to purchases made within an app or service offered by Special.com.
- Account upgrades: Users may see charges from upgrading to a premium or enhanced service level.
- Added services: Charges can arise from additional services that were opted into, often buried in the terms and conditions.
- Recurring payments: Automatic renewal of services or subscriptions can lead to unexpected charges.
- Family or group plans: Shared accounts can generate multiple charges if there are additional users added.
- Payment errors: Some users reported being billed multiple times due to payment processing errors.
- Refund delays: A lack of timely refunds for canceled services can lead to confusion over visible charges.
- Customer support tickets: Some have experienced charges after submitting tickets for support that turned into billable consultations.
If I see this charge, what should I do?
if you see this charge and aren’t expecting it, you have various options.
First, try to contact the special.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the special.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with special.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
If you need assistance, here's how you can get in touch with Special.com's support team.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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What other ways do charges from Special.com show up?
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The Easiest Way to Cancel Special.com
If you're frustrated trying to cancel your subscription, membership, or bill from Special.com—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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