Is Stepping Stones Support fraud?

• Monthly Subscriptions: Many users reported seeing charges related to subscription plans for access to exclusive content or features.
• Premium Services: Users might be charged for additional services such as coaching, workshops, or personalized guidance that go beyond the free offerings.
• Donation Tiers: Some customers mentioned getting charged for different levels of donations to support the organization, which can be set up as recurring payments.
• Purchase of Merchandise: Charges for items purchased from the organization's online store, including books, materials, or branded merchandise.
• Event Fees: Attendees of workshops or events might see charges that correspond to registration fees.
• Trial Period Charges: Users who signed up for a trial membership without realizing it may have been transitioned into a paid subscription afterward.
• Paid Content: Some users noted that specific content, such as webinars or specialized training sessions, requires payment, leading to charges on their accounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the steppingstones.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the steppingstones.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with steppingstones.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.